GoodGlasses.com : Returns/Exchanges
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Questions?
To consult with a Board Certified Optician M-F 8:00AM-4:00pm Mountain Time use the "Call Me" button at the right. Or email your questions by clicking this link: Contact Us | |
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Fast, Inexpensive Shipping
First Class or Priority Mail (based on weight) with Delivery Confirmation for $4.95 on any size order. Overnight shipping available at additional cost. Please call. Most items ship within 24 hours of order. Custom items require production time. |
For questions or to place an order by phone call us M-F 8:00AM-4:00PM Mountain Time
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| Returns/Exchanges |
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We want you to be satisfied with your purchase. Within 30 days of receipt of your item, we will exchange or refund your purchase under the policies below.
For Return/Exchanges of Custom, Driving Expanding Bridge and Rimless clip-ons click Clip-On Returns/Exchange
For Return/Exchanges of other items click Return/Exchanges Other Items
Return/Refund Policies
You may return most new, unopened items with 30 days of delivery for a refund or exchange. If the return is do to our error or product defect we will pay the return shipping. 1. Clip-ons Sunglasses.(flip-up clip-ons not included) We will exchange your original selection for a different size at no additional charge. Returns only will be refunded, less shipping charge.
2. Prescription eyewear. Returns will be refunded in full, less the cost of production for the prescription lenses.
3. OPTX 20 20. We will exchange an un-opened package for a different strength.
4. Item did not meet your needs or expectations. Exchange or Return for refund less original shipping charge. | | | | |